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Privacy Policy
Updated Nov 19 ,2021
Bwell's privacy policy explains how Bwell collects, uses, and shares your personal data.
Please take a moment to familiarize yourself with our privacy practices, accessible via the headings below, and contact us if you have any questions.
At Bwell, we believe strongly in fundamental privacy rights-and that those fundamental rights should not differ depending on where you live in the world .That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by Bwell as “Personal data”.no matter where the individual lives.This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the serial number of your device — is personal data. Aggregated data is considered non‑personal data for the purposes of this Privacy Policy.
This Privacy Policy covers how Bwell or Bwell affiliates (collectively, “Apple”) handles personal data, whether you interact with us through our website, through Bwell Health apps, or directly (including by phone ).Bwell may also link to a third party in the service, or provide a third-party app download in App Store.Bwell's Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.
What is Personal Data at Bwell?
At Bwell, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated discriminatory way nor to receive a lesser degree of service from Bwell .Bwell does not sell your data including as “sale” is defined in New York, Nevada and California.
Your data will not be sold commercially to any other partner and/or company for commercial or advertising purposed as defined New York, Nevada and California.
Your data will not be sold commercially to any other partner and/or company for commercial or advertising purposed as defined New York, Nevada and California.
Your Privacy Rights right at Bwell
At Bwell, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. The personal data Bwell collects depends on how you interact with Bwell
When you are using Bwell health APP, we may collect a variety of information, including but not exclusive to:
Account Information. Your Bwell ID and related account details, including nicknames, email addresses, registered devices, account status and usage used
Facility Information. Data available to identify your device (such as device serial number)
Sign Information. Height, age, gender, athlete is only used to calculate your body fat rate during measurement
Measurement ult Data. Data from your measurements using this product will be stored on our company server for use when you query history. Other information that you give us. For example, your detailed communication with Bwell, including interaction with customer support staff, and content related to contacts through social media channels. Along with any other inputted data that is requested or given by you for providing or enhancing our services.
You can not provide the personal data that we request for you. But if you choose not to offer it, in many cases we will not be able to offer you our products or services, or respond to requests that you may make.
Personal data that the Bwell collects from you
Bwell uses personal data to power our services, to communicate with you, and to comply with law.We will not use your personal data for other purposes.
Power Our services. Bwell collects personal data necessary to power our services, the data collected may be used for product or service improvement and fault diagnosis, etc.
Communicate with you. Use to respond to your message, contact you and promote our products and services, provide other relevant information, or request you for information or feedback. Since this information is critical to your communication with Bwell, you cannot refuse to receive these important notifications.
Comply with Law. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request..
The time Bwell retains personal data is limited to the time required to meet the collection purposes and follows the relevant provisions in this Privacy Policy or our Specific Service Privacy Statement or the requirements of applicable law. We will retain your personal data for the period necessary to achieve the purposes described herein in accordance with this Privacy Policy and the Specific Service Privacy Summary herein.In evaluating the retention period, we first carefully determine whether it is necessary to retain the collected personal data, and, if required, strive to retain it at the shortest time allowed by law.
Use of Bwell for personal data
Bwell will not share your personal data with any third party without your consent, but if you proactively operate the share functions within the Bwell health APP, your personal data will be shared with your selected third party
Bwell for the sharing of personal data
Bwell products and services connect you to the world. To achieve this, your personal data may be transmitted to server storage around the world for processing activities including, as described in this Privacy Policy, related to your use of our products and services. Bwell complies with the relevant applicable laws for transmitting personal data across countries to ensure that your data is protected anywhere.
Personal data transmission between countries
Bwell believes that good privacy is dependent on high security.We use managerial, technical, and physical protection measures to protect your personal data, while considering the nature of your personal data, the processing of the data, and the threats you face.We have been continuously improving these protections to ensure that your personal data is always secure.
Bwell protection against personal data
To ensure your personal data security, we communicate corporate privacy and security guidelines to all Bwell employees and strictly enforce privacy safeguards within the company.
Company-wide commitment to your privacy
If you have any questions about Bwell's privacy policy or privacy approach, contact us in the following ways: (fill contact information).You can also consult us on how to file a privacy complaint, and we will help you as much as possible.
Bwell values your privacy issues very seriously.We have established a dedicated team to view your consultation information (including those received in response to access or download requests) to determine how to provide the best response to your questions or doubts.In most cases, the substantive consultation will be answered within 7 days.In other cases, we may need more information or inform you that we need more time to respond.
If your complaint indicates that we can improve in addressing privacy issues, we will take steps at the next reasonable opportunity for relevant updates.If privacy issues negatively affect you or someone else, we will take steps to address them with you or someone else.
If you are not satisfied with the Bwell response, you can file a complaint with the appropriate regulator.If you consult us on this, we will provide information on the relevant complaint channels that may be applicable, depending on your actual situation.
When this Privacy Policy is materially changed, we will issue a notice on this website at least one week in advance.